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Welcome / Support / spam and SpamSlam™

SpamSlam™ will not make any difference to your screen or your e-mail address. Your account and usage procedure would be modified slightly.

Here's how typical e-mail works:

The sender composes a message and sends it to the receiver of the message. The message travels through the Internet and is relayed, or passed, from the originating computer of the sender, through their ISP, then through many connected computers before it arrives to the destination.

Sender ---> ISP's e-mail server ---> Connected computer 1 ---> Connected computer 2 ---> Receiver's ISP ---> Receiver's e-mail box.

So messages go from the sender, through the "Internet" to the receiver.

Think of the way that mail is delivered normally in the Post Office model. It works very similar, except the messages are transferred by computers instead of postmen and postwomen and post trucks.

spam:

spam is unsolicited e-mail, usually an advertisement of some sort, that you did not request, but receive in your e-mail box.

My mailbox for example, gets about 100 messages a month that are just plain junk. Credit card solicitations, mortgage solicitations etc.

If you get an e-mail from someone you don't personally know, and they are trying to sell you something, then you too are getting spam.

spam is bad. spam costs ISP's and Internet users money because spam take away from the legitimate resources of the end users well as ISP to handle the spammers junk mail. Furthermore spam clutters mailboxes and in some cases causes frustration to people.

Whereas with the post office, someone sending junk mail through the US mail has paid the post office with a stamp, so the post office's costs are covered, with e-mail the cost is incurred by ISP's and subsequently passed down to subscribers in the form of higher access fees.

How cyberM·I·N·D· is handling spam:

1) We block e-mail from coming into our system from well known spammers. These are people that have a spam problem. These are people that have been identified by the Internet community as having a spam problem. These are the people who just continue spamming. If one of these people tried to send you an e-mail, our system would block it from coming to you. This is called RBL (or the Real-time Blackhole List). Our servers maintain lists of ISPs with a spamming problem from SpamCop and others, some of which are commercial companies, some of which are not. We then block these people from sending mail through our system.

BTW, some states have passed laws that consider it illegal to send spam mail through computers anywhere in their state. Someone who violates this law can actually be fined.

2) Offering the SpamSlam™ to further prevent spam. Even with the RBL's list of "Bad people who won't stop spamming", spammers are very creative and people get into it every day. As a second line of defense we offer SpamSlam™. SpamSlam™ looks at each e-mail message sent to you and tries to determine if it is spam. SpamSlam™ does this by applying the e-mail message to a set of rules. For example if you receive an e-mail message from someone that has a phrase "Make millions in hours with my program, only $29.95", then that message is tagged as spam ... because we have a rule to look for that exact line in an e-mail message. SpamSlam™ is made up of thousands of such rules. We have identified typical characteristics of spam messages and put together rules based on these characteristics to determine if a message is spam or not.

How SpamSlam™ works on your account:

When you request SpamSlam™ we install the software in your account on our e-mail systems. E-mail that is sent to you goes through SpamSlam™. If the message is not determined to be spam, then it shows up in your inbox. If it is determined to be spam then one of two things happen (based on your decision).

1) The message is deleted and you never see it.

2) The message is stored on our system in a special folder called spamfolder (which is located under your account). You can then review these messages to make sure that a legitimate message was not marked as spam. You can access this spamfolder, when SpamSlam™ is installed on your account, through cyberMIND WebMail or your own e-mail if you know how to do it.

Because of the way that SpamSlam™ is designed, it is possible to tag messages that aren't really spam. While this risk is very, very low, it is still possible. That is why we recommend to use the spamfolder, instead of deleting the messages outright.

The Bottom Line:

spam is bad because it ends up costing you money as well as the annoyance of getting junk e-mail

We can help and are already helping with the blacklisting of spammers and SpamSlam™.

You are already using the blacklisting without having to do anything, if you wish to use SpamSlam™ then you will get less junk mail than you do now.

Click here to add SpamSlam™ to your account.

 


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